Most happy customers never leave a review
Turn happy customers into Google reviews — automatically over WhatsApp.
When your system marks a job complete, ScoreJack asks that customer for a Google review on WhatsApp — automatically. No manual entry, no daily checklist.
The problem
The best business in town isn't on page one.
The most-reviewed one is.
Before anyone books a villa, makes a reservation, or signs off a vendor, they search — and they choose from the first three results. Google ranks those on reviews: how many, how good, how recent. Not on how good the work is.
Drawn to scale. Real numbers from our own pull of 593 Singapore aircon businesses —
same tools, same vans, same work. Your town looks the same.
The cost of doing nothing
You already paid for it.
Every unreviewed happy job is marketing you bought with labor and threw away. The work, the smile, the meal, the fix — you did the hard part.
The gap compounds weekly.
More reviews → more calls → more jobs → more reviews. The leader isn't smarter than you. They just started collecting sooner.
Old stars fade.
Google weighs recency. Last year's five-star streak doesn't win this month's search — a rival with fresh 4-star reviews can outrank your dusty 5.0.
Why common solutions fail
Most reviews come from the follow-up, not the first ask.
Manual requests
Your admin means to ask every customer. They forget, feel awkward chasing, or move on to the next job. The best customers slip away without a word.
QR code at checkout
A few people scan it. Fewer fill it out. Nobody follows up. The moment passes the second they walk out the door.
Email follow-ups
A polite email sounds good in theory. In practice it lands in a crowded inbox, gets flagged as promotions, and still has no follow-up. The customer meant to reply. They never do.
ScoreJack replaces the forgettable ask with a follow-up that actually happens.
How it works
Ten minutes to set up.
Then it runs itself.
Connect your system and WhatsApp
Send a webhook from your platform when a job or order completes — or use our WooCommerce plugin. Then scan one QR code to connect a dedicated WhatsApp number. Your personal WhatsApp stays untouched. No system yet? Add customers manually in ten seconds.
It fires itself
The ladder asks at 2 hours, nudges at 2 days, tries once more at a week — then stops forever. Reply, click, or post, and it stops instantly. Messages send during business hours, paced like a person.
Watch the count climb
Your dashboard tracks every review, matches it to the customer you asked, and puts your best ones on your website automatically.
The Make-It-Right page
The review you don’t want has somewhere else to go.
Tapping the link doesn’t send your customer straight to Google. It opens your Make-It-Right page: two doors, side by side. Leave a public review, or tell you privately what went wrong.
Everyone sees both. We never ask how they felt first and then decide which door to show them — that is review gating, it breaks Google’s rules, and it puts the listing you are building at risk.
It is not a filter and it is not a guarantee. It is a last chance for an unhappy customer to tell you instead of telling everyone — and when someone takes it, their words land in your inbox straight away, while it is still fixable.
Thanks for choosing Acme Plumbing
A quick Google review would mean a lot to us.
★ Leave a Google reviewSomething not right?
Tell us and we’ll make it right — this goes straight to the owner.
Both options, every customer, every time.
Integrations
It plugs into
what you already use.
You should not have to remember to ask. When your existing system knows a job is finished, it can tell ScoreJack, and the review request goes out on its own.
WooCommerce
Download our free plugin. When an order is marked complete, that customer gets asked for a review — on WhatsApp, on a delay you choose. Nothing to wire up.
Free plugin · Download · How it worksXero
Mark an invoice paid and that customer is asked for a review. Read-only, sales invoices only — paying a supplier bill never asks your supplier for anything.
Working now — how it worksZapier Early Access
Connect any of 5,000+ apps. When a trigger fires in your tool — a booking completes, an invoice is paid, a project closes — ScoreJack sends the review request.
Working now — ask us for access while it clears Zapier reviewWebhook & API
One POST with a name and a phone number starts the sequence. Connect your own booking system, invoicing tool, CRM, or anything that speaks HTTP — including Zapier and Make.
Included on every accountWebsite widget
Your best reviews,
live on your site.
Copy two lines of code and your latest five-star Google reviews appear on your website automatically. No design work, no manual updates.
Two lines of code. Updates automatically.
The secret sauce
Three things that make us special.
WhatsApp, not SMS.
SMS is where businesses spam strangers. WhatsApp is where your customer already talks to you — and where 85–95% of messages actually get read. In most of the world, this isn't a channel choice. It's the whole game.
WhatsApp, without the wall.
The official WhatsApp Business API demands company verification, template approvals, and per-message fees — built for enterprises with IT departments. ScoreJack connects with one QR scan. Two minutes and you're live.
Plugs into your stack.
ScoreJack doesn't try to replace your CRM, your booking system, or your invoicing tool. It sits alongside them — one webhook when a job completes, and the review request fires itself. The system you already use stays the system of record. ScoreJack is the review layer, not another dashboard to log into.
Your customers are happy.
Your work already earns five stars.
Be the business that asks.
Pricing
Same product.
Priced by volume.
14-day free trial · no credit card required
Every plan includes everything. The only thing that changes is how many review requests you send a month — one per customer, however many follow-ups it takes.
One location, or a steady trickle of jobs.
Start free trial →A busy service business or a small portfolio.
Start free trial →High-volume operators and busy practices.
Start free trial →In every plan
- 3-touch WhatsApp follow-up ladder
- One-tap Google review link
- The Make-It-Right page — a private word with you, offered beside the review link
- Webhook, Zapier and API triggers
- WooCommerce plugin
- Business-hours sending in your timezone, paced like a person
- Website widget and hosted reviews page
- Cancel anytime, no contract
FAQ