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Your booking system knows when the job is done. ScoreJack does the rest.
The appointment ends. Then nothing happens.
A booking platform is already doing the hard part. It tracked the appointment, sent the reminder, managed the calendar, and recorded when it ended. The customer showed up, the service was delivered, and the system logged it all.
Then — for most businesses — the review ask never follows. The appointment ends in the system and that is where it stays. The customer leaves happy, drives home, and the window closes. By the next day the glow has faded and an unprompted review is not going to happen.
Your booking system already has the one thing ScoreJack needs: the customer's phone number. The gap between "appointment ended" and "review posted" is one webhook.
Why reviews fill the calendar
A booking business lives and dies by its Google profile. New clients do not scroll through your website comparing therapists or clinicians — they search, scan the map results, and pick the one with the most recent, the highest-rated reviews. That decision takes under a minute.
A clinic with 180 reviews at 4.8 gets the booking. A clinic with 14 reviews at 4.5, doing identical work, does not. And freshness matters: a profile where the last review is from six months ago looks dormant, even if you are fully booked. A steady drip of recent reviews is what moves you up the map results and keeps you there.
How it works
When an appointment ends in your booking system, a webhook tells ScoreJack. From there, the sequence runs itself:
- About two hours after the appointment, the customer gets a warm WhatsApp thank-you with a one-tap link to your Google review page. They are still feeling the result — that is exactly when to ask.
- Nothing in 48 hours? One gentle nudge.
- Still nothing at seven days? One final ask — then it stops forever.
It stops instantly on any reply, link click, posted review, or opt-out word. Every customer gets the same Google link — no gating, no filtering. Messages send during business hours only, paced like a person.
Connecting your booking system
If your platform can send a webhook when an appointment ends, it works with ScoreJack. That covers Fresha, Cal.com, Calendly, Acuity, SimplyBook.me, and most modern booking platforms. Send a POST with the customer's name and phone number, and the sequence starts.
If your platform supports Zapier, you can use that too — our Zapier app is in early access (email us for the invite), or connect via Zapier's Webhooks action today.
No booking system yet? Add a customer manually in ten seconds — name and phone number in the portal.
What it costs
ScoreJack starts at $49/month (Starter, 60 review requests). Growth ($149) covers 300 requests — the right tier for a busy salon or clinic with a full appointment calendar. Pro ($349) covers multi-location operations with up to 2,000 requests. Every plan includes the full feature set: WhatsApp sequence, dashboard, review matching, website widget, webhook, and API. 14-day free trial, no credit card required. Cancel anytime.
Start turning happy customers into Google reviews — free for 14 days.
Start 14-day free trial →No credit card required · Works worldwide · Cancel anytime