Integration

Turn completed WooCommerce orders into Google reviews

Your store already knows the perfect moment. It just doesn't do anything with it.

Every WooCommerce store has a signal that most businesses would pay for: the exact moment an order is marked complete. The product arrived. The job is done. The customer is as happy with you as they are ever going to be.

Then nothing happens.

The order sits in the dashboard, the customer moves on, and a week later the goodwill has evaporated. The one customer who had a problem with a delivery found time to say so publicly. Your hundreds of satisfied buyers said nothing, because nobody asked them at the one moment they would have said yes.

That is not a quality problem. It is a timing problem, and your store already has the timer.

Why the emails don't work

Most stores that try to fix this send a follow-up email. It is the obvious move, and it mostly fails.

Marketing email lands in a crowded inbox behind a shipping notification, a receipt, an abandoned-cart nudge and everything else that arrived that morning. A large share never gets opened at all, and a further share gets opened and forgotten. The customer isn't refusing — they simply never really saw it.

WhatsApp is a different medium. It is where people actually read, it is where they already talk to businesses across South East Asia, Latin America, the Middle East and India, and a message there gets seen in minutes rather than never. Same request, same customer, same moment — read instead of buried.

How it works

1. Install the free plugin. Our WooCommerce plugin is free in the WordPress plugin directory, and stays free. It watches for orders being marked complete and sends a review request a set number of days later, using your own Google review link. Nothing in it expires, and nothing unlocks with payment.

2. Connect ScoreJack when you want WhatsApp. Paste your API key into the plugin's settings screen. From that point the same request goes out over WhatsApp instead of email, to the phone number already on the order. ScoreJack is $49/month, one plan, everything included.

3. ScoreJack does the asking, and the following up. A polite message with a one-tap link to your Google profile. If the customer doesn't post, a gentle nudge — and then it stops. Nobody gets hounded.

4. You watch the review count climb. No gating, no filtering, no asking happy customers privately first. Every customer gets the same public link, which is the only approach that keeps you the right side of Google's policies.

What the free plugin gives you regardless

We would rather you install the plugin and never pay us than never install anything at all, so the free tier is genuinely useful on its own:

• Review requests sent by email on a delay you choose
• Refunded, cancelled and failed orders automatically excluded
• No customer ever asked twice for the same order
• A full log of every request, including the ones it deliberately skipped and why
• A phone-coverage figure, so you can see how many of your orders even carry a number before deciding whether WhatsApp is worth it

That last one matters. If your checkout doesn't collect phone numbers, WhatsApp has less to work with, and you should know that before you spend anything rather than after.

When your trial ends

Your requests go back to email automatically, and the plugin tells you it has switched. It does not go quiet, and it does not stop asking your customers. That is the whole point of building the free tier properly — the store is never worse off than before it installed anything.

Reviews are what decides the click

For a store competing on a map result or a search page, the star rating and the review count do the work of a salesperson you never hired. A store with a long, recent, five-star profile gets the click. A store doing identical work with eleven reviews from two years ago does not, and never finds out why.

The stores that win at this aren't doing anything clever. They ask every customer, every time, at the moment the customer is happiest. Your WooCommerce install already knows when that moment is.

$49/month, one plan, no contract. Start a 14-day free trial — no credit card, cancel any time.